Have question or need help with our order?
Shipping
We offer fast and reliable shipping on all orders. Enjoy free shipping on orders over €70. Once your order is processed, you’ll receive a tracking number so you can follow your package’s journey.
Returns
If you’re not completely satisfied with your purchase, you can return it within 30 days of receipt. Items must be unused, in their original packaging, and in resalable condition. To initiate a return, please contact our customer support team who will guide you through the process.
Refunds
Once we receive and inspect your returned items, we will process your refund within 7 business days. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable unless the return is due to a mistake on our part.
Get in touch:
Email: support@padelhip.com
Live Chat: Click the chat icon at the bottom right of your screen for instant help